Monthly Archives: September, 2013
The Customer is Always … Wrong?
There’s a Chinese restaurant in my town that’s family-owned and run, and been in the same location for many years. It doesn’t bill itself as “Asian Fusion”, there are no fancy sushi chefs making exotic rolls called “Dragon Breath” or “Male Virility.” No music or striking ambience; in fact, there’s no ambience. We go there …
